POSITION SUMMARY

POSITION SUMMARY

To guard and safeguard Lodges property, associates, visitor and guests whereas on the premises of the Lodge.

SCOPE / BUSINESS CONTEXT

• A Full Time place based mostly at JW Marriott Marquis Dubai.
• Variety of Direct Stories – N/A
• Titles of Direct Stories – N/A

CANDIDATE PROFILE

Expertise:

• • 1 to 2 years’ expertise in place of comparable capability

Expertise and Data

• • Pc abilities
  • English Language
  • Fast and keen learner

Training or Certification

• • Excessive Faculty or equal similarity expertise required
  • Dubai Safety Guard/ Officer Certificates (SIRA)

SPECIFIC DUTIES

The next are particular tasks and contributions essential to the profitable efficiency of the place:

• Patrol all areas of the property; help friends with room entry
• Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and hearth life security system.
• Conduct emergency response drills, day by day bodily hazard/security inspections, investigations, interviews, and key management audit.
• Monitor Closed Circuit Televisions and alarm techniques. Authorize, monitor, and doc entry to secured areas. Help friends/workers throughout emergency conditions.
• Conduct security briefing
• Correct documentation of all accidents, incidents, Marriott Risk situation, ISRA, SSA Information at LP workplace. and comply with up accordingly
• Be effectively versed and educated of JWMM Hearth and Evacuation procedures in addition to well being and security necessities within the Office.
• Defuse disturbances in accordance with firm insurance policies and procedures.
• Lock property entrances when required.
• Conduct day by day bodily hazard inspections.
• Reply to accidents, contact EMS or administer first assist/CPR as required.
• Help friends/workers throughout emergency conditions.
• Notify acceptable people within the occasion of accidents, assaults, or different incidents.
• Defuse visitor/worker disturbances.
• Name for outdoor help if obligatory.
• Help administration in coaching, motivating and training workers; function a task mannequin and first level of contact of the Assure of Truthful Remedy/Open Door Coverage course of.
• Guarantee compliance with alcoholic beverage management legal guidelines.
• Full incident experiences to doc all Safety/Loss Prevention associated incidents.
• Help within the supervision of assigned safety officer
• Liaising with police when obligatory.
• Deal with all interruptions and complaints.
• Resolve security hazard conditions.
• Escort any unwelcome individuals from the property with out interrupting the orderly movement of property operation.
• Report back to scenes of auto accidents/thefts.
• Name for help utilizing correct code responses.
• Full a Loss Prevention shift abstract/day by day exercise report.
• Keep confidentiality of all Safety/Loss Prevention and property experiences/paperwork; launch data solely to licensed people.
• Conduct investigations and collect proof.
• Conduct interviews with related events.

OTHER

Insurance policies and Procedures

• Observe firm, lodge and division insurance policies and procedures.
• Follows Marriott Worldwide Lodges Restricted Regional Workplace insurance policies and procedures
• Defend the privateness and safety of friends and coworkers.
• Keep confidentiality of proprietary supplies and knowledge.
• Guarantee uniform, nametags, and private look are clear, hygienic, skilled and in compliance with firm insurance policies and procedures.
• Defend firm instruments, tools, machines, or different property in accordance with firm insurance policies and procedures.
• Carry out different affordable job duties as requested by Supervisors and Administration.
• Working hours as required to do your job however usually not lower than 48 hours per week.

Visitor Relations

• Actively hear and reply positively to visitor questions, considerations, and requests utilizing model or property particular course of (e.g., LEARN, JW Symphony of Service) to resolve points, delight, and construct belief.
• Help different workers to make sure correct protection and immediate visitor service.
• Anticipate friends‘ service wants, together with asking questions of friends to higher perceive their wants and watching/listening to visitor preferences and performing on them at any time when doable.
• Handle friends‘ service wants in knowledgeable, optimistic, and well timed method.
• Interact friends in dialog relating to their keep, property providers, and space points of interest/choices.
• Thank friends with real appreciation and supply a fond farewell.
• Welcome and acknowledge every visitor with a smile, eye contact, and a pleasant verbal greeting, utilizing the visitor‘s title when doable.
• Provide friends/residents with instructions and knowledge relating to property facilities, providers, and hours of operation, and native areas of curiosity and actions.

Communication

• Reply telephones utilizing acceptable etiquette together with answering the telephone inside three rings, answering with a smile in a single‘s voice, utilizing the callers’ title, transferring calls to acceptable individual/division, requesting permission earlier than putting the caller on maintain, taking and relaying messages, and permitting the caller to finish the decision.
• Communicate to friends and associates utilizing clear, acceptable {and professional} language.
• Speak with and hearken to different workers to successfully alternate data.

Working with Others

• Assist all co-workers and deal with them with dignity and respect.
• Deal with delicate points with workers and/or friends with tact, respect, diplomacy, and confidentiality. Develop and keep optimistic and productive working relationships with different workers and departments.
• Companion with and help others to advertise an setting of teamwork and obtain widespread targets.

High quality Assurance/High quality Enchancment

• Adjust to high quality assurance expectations and requirements, e.g. GuestVoice and JW Marriott Model Customary Audit.

Bodily Duties

• Enter and find work-related data utilizing computer systems and/or level of sale techniques.
• Stand, sit, or stroll for an prolonged time frame or for a complete work shift.
• Learn and visually confirm data in a wide range of codecs (e.g., small print).
• Transfer, carry, carry, push, pull, and place objects weighing lower than or equal to 10 kilos with out help.

JW Marriott is a part of Marriott Worldwide‘s luxurious portfolio and consists of greater than 100 lovely properties in gateway cities and distinctive resort places around the globe. JW believes our associates come first. As a result of if you happen to’re glad, our friends will probably be glad.

JW Marriott associates are assured, progressive, real, intuitive, and stick with it the legacy of the model’s namesake and firm founder, J.Willard Marriott. Our motels provide a piece expertise in contrast to some other, the place you’ll be a part of a group and luxuriate in true camaraderie with a various group of associates. JW creates alternatives for coaching, improvement, recognition and most significantly, a spot the place you’ll be able to pursue your passions in a luxurious setting with a give attention to holistic well-being. Treating friends exceptionally begins with the way in which we deal with our associates. That’s The JW Remedy™.

In becoming a member of JW Marriott, you be a part of a portfolio of manufacturers with Marriott Worldwide. Be the place you are able to do your finest work, start your goal, belong to an incredible international group, and develop into the perfect model of you.

---

SECURITY SUPERVISOR SIRA CERTIFIED ONLY

Job particulars