89% of customers are retained by companies with omni-channel engagement strategies.

Consumers interact with a brand in a physical store and through an online app now. Today marketers need to provide a seamless experience, regardless of channel or device. Omni-channel is multi-channel marketing done right. 

To give us a clear view of the best strategies and practices, we recently conducted a webinar on “Driving Growth Through Omni-Channel Marketing”.

To lead the webinar, we had with us, Diptarup Chakraborti, Chief Marketing Officer  – Netcore Solutions.

Key Takeaways:

(1) Difference between Omni-Channel and Multi-Channel Marketing
(2) How can Omni-Channel Marketing Boost Marketing ROI
(3) Role of Omni-Channel Marketing to Gain Single View of the Customer
(4) How AI and ML can boost Campaign Performance

These were some of the highlights of the session. Here is a detailed version of the “Driving Growth Through Omni-Channel Marketing” webinar.

Hopefully, this webinar was valuable and added to your knowledge. Moreover, if you are looking forward to Digital Marketing for Business & Career Growth, join our free Digital Marketing Orientation session.